Myanmar Consumers Union would like to conduct survey to know AKAP (Awareness/Knowledge/ Attitude/Practice) of E-Commerce and to identify Problems/ difficulties/barriers in using E-Commerce, and get suggestion for better services.

E-commerce is the activity of buying or selling of products on online services or over the Internet. Electronic commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems.

Our research covers

  1. Online shopping
  2. Online transaction, fund transfer via iBanking, Mobile Banking
  3. Transaction, money transfer over phones (eg. Wave Pay, OK Pay)
  4. Electronic payment (electricity bill, phone top up, MPU/Visa/Master card)
  5. Using phone and Internet

Therefore anyone has interest and like to participate in In Depth Interview or Focus Discussion or Answering Questionnaires, please kindly contact us [email protected] or MCU Office. MCU will conduct survey in Yangon, Mandalay, Naypyitaw, and Mawlamyine during November 12, 2018 to December 30, 2018.

For detailed information about survey (deadline date and requirement, etc), please see the following files.