(8) Consumer Rights

  1. Right to Satisfaction of Basic Needs
  2. Right to Safety
  3. Right to Information
  4. Right to Choice
  5. Right to be Heard (Complaint)
  6. Right to Redress
  7. Right to Consumer Education
  8. Right to Healthy Environment

(5) Consumers’ Responsibilities – (UN Guidelines)

  1. Critical Awareness
  2. Action
  3. Social Awareness
  4. Environmental Awareness
  5. Solidarity

Why We Need Consumer Education

  • With accessed information, it is able to assess and choose
  • Increased ability to see value of consumer
  • Aware of consumer rights and responsibilities
  • Able to make wise decision
  • Support consumer seeking their rights